Dashboard
Your pipeline, priorities, conversations, and next moves in one view.
Pipeline Pulse
Live open opportunity counts. Select a pipeline to work it.
Do Next
Priority sortedUpcoming Appointments
Next seven days
Pipeline Radar
Open the wider relationship map
Completed Today
Last 12 meaningful actions
System Health
Channels and adapters
Craig Kam Command Center
Live referral performance, pipeline accountability, and the leads that need your attention now.
Referral Funnel
The lifecycle from received referral through funded client.
Workflow Health
SLA exposure and evidence quality.
Work Craig Now
Bounded, reasoned action queue. Highest accountability risk appears first.
Stage Distribution
A complete count of where Craig’s clients are sitting right now.
Sophie, Strategic Operations Partner
Loda, Loan Origination Digital Assistant
SODA
Sophie and Loda, together
Pipeline
Move every client forward with stage, accountability, and next action in one view.
Contacts
Search, segment, tag, import, and work from one clean record.
Closed Loan Refinance Center
Import funded loans, preserve the close date, and schedule the six month mortgage review without creating duplicate people.
New Contact
Checked against all contacts on file before it savesOpportunity Stage
Conversation
Select a contactChannel
Per contactAutomation Cycles
Place this person into a timed workflow. Every message still enters Ronnie's approval queue unless the approved channel rules say otherwise.
Current and previous cycles
Live statusMerged Timeline
Conversion Desk
The thread, lead record, mortgage lifecycle, and Night Desk activity stay visible together.
Unmatched Inbound Unknown senders are safely held outside the business conversation desk. 0messages0senders
Link a sender once, or dismiss it. The queue is grouped by person and never repeats the same message.
Conversations
0 activeSelect a conversation
The full thread will open here.AI Team
Give the team a job from a contact, pipeline record, or campaign. Review the proposed work, then apply it to the CRM only when it is right.
Ask on the record. Review the answer. Apply the update.
The AI Team is not an invisible autopilot. Every job stays attached to the client or campaign that created it, shows its status, returns a reviewable result, and requires an explicit Apply before it changes CRM data.
- 01Open the work
Choose a contact, pipeline record, or campaign.
- 02Assign one teammate
Write the outcome you want and send the job.
- 03Review and apply
Read the proposal, then apply, reject, or retry it.
Three teammates, three clear jobs
Connection status and recent work appear below. Assignment buttons live inside the record so the team always receives the right client or campaign context.
CRM operator
Use her for next actions, notes, follow up plans, and clean record updates.Analyst and builder
Use her for deeper analysis, workflow logic, campaign options, and functional review.Managing Director review
Use her for strategic judgment, exceptions, and final operational signoff.Advanced AI administrationSessions, sources, safety tests, governance, release gates, and incident controls
AI Campaign Control
The team can prepare, explain, and prioritize campaign work. Ronnie remains the approval gate for every outbound message.
Human Control Queue
Every session has a stage, owner, and immediate takeover path.
Team Roster
One pilot. Eight planned specialists. Shared controls.
Approved Knowledge Registry
Every usable answer begins with a source, owner, reviewer, version, and expiration.
Cited Answer Sandbox
Approved answers only. Unsupported and human only topics are refused or escalated.
Booking Proposals
Creates a human review packet. It never writes to Calendar.
Marketing Production Pod
Rune, Skald, Saga, and Mimir create internal work packets. Publishing remains disabled.
Release Control
Code completion and launch readiness are separate. External activation remains locked.
Operating Policy
Versioned approval and expiration.
Disclosure and Consent
Approved channel language plus hashed evidence.
Transcript Governance
Raw text is hashed, redacted, and discarded before storage.
Incident Control
Log, contain, resolve, or execute the rollback API.
Learn the System
A built in operating manual for running the desk like a top producer.
The 15 minute daily operating rhythm
Open Dashboard, clear Do Next, process Conversion Desk, then advance every active deal one stage or one task.
Campaigns
Build, understand, and operate every follow up journey from first touch through booked conversation.
Approval Gate Loading
Checking whether ordinary campaigns wait for review or run automatically.
SMS Sweep
Choose a saved campaign and define the audience. Preview eligibility first. Nothing enrolls or sends until you confirm the exact preview.
LeadAXE will check destination, consent, suppression, duplicate enrollment, channel assignment, and provider readiness.
Waiting to start.
This does not blast immediately. Enrollment respects the campaign schedule, approval mode, quiet hours, consent, STOP suppression, daily caps, duplicate protection, and the Engine Kill Switch.
A real campaign in four obvious moves.
No automation maze. Pick the contact, write each touch, check the timing, then choose Approval Required or Fully Automated.
- 01Choose person
- 02Write touches
- 03Review timing
- 04Start safely
Ask Loda, Aura, or Sophie for a sequence
They propose copy, timing, and channels. You review the exact sequence, choose Approval Required or Fully Automated, then dry run before launch.
Campaign Library
Every sequence, its touch count, and the people currently enrolled.
Campaign Journey StudioSee the actual words, timing, human actions, live contacts, and performance in one ordered sequence.
Workflow Library
Select a campaign
Choose a workflow on the left to reveal its complete journey.
Sequence map
Read top to bottom. Every delay is measured after the previous step completes.
People in motion
The signal shows exactly where every enrolled contact is headed next.
Workflow controlsName, status, default channel, and send protection
Add another stepMessage, manual task, or external completion
Templates
Saved Templates
Loading templatesEditor
Server lint on saveScripts
Approve Queue
Engine Kill Switch
Keep this visible while approving drafts.
Approval Gate Loading
Checking the current messaging mode.
Connectors
See what is truly connected, what can receive, what can send, and the exact next step required before a campaign can use each channel.
Email and SMS readiness without the guesswork.
A provider can be authenticated yet still unable to send. LeadAXE checks configuration, account access, channel assignment, adapter health, approval compatibility, and automation compatibility separately.
LeadAXE is verifying account, assignment, health, and sending readiness.
Safety stays on: connecting a provider does not start a campaign or send a message. Consent, STOP suppression, channel controls, quiet hours, daily caps, and the Engine Kill Switch remain enforced.
Settings
Engine Kill Switch
Stops outbound engine work immediately when the API is live.